Privacy

Your data, your control.

Effective date: March 30, 2026

This policy explains what 11Planner collects, why we collect it, and the choices you have over your information.

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No Data Sales

We do not sell personal information to advertisers or data brokers.

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Deletion Control

You can request account and data deletion at any time.

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Security First

Reasonable safeguards protect your account and planning data.

What we collect

  • Account and profile data: name, email, and optional profile preferences you choose to provide.
  • Planning data: courses, deadlines, tasks, and schedule blocks used to generate your plan.
  • Technical data: basic diagnostics such as browser type, performance logs, and reliability events.
  • Usage data (optional): anonymous product analytics events are collected only when Anonymous Product Analytics is enabled in Settings.

Privacy controls in Settings

  • Anonymous Product Analytics: opt in or out of anonymous usage metrics.
  • Personalized Insights: control whether personalization features are enabled.
  • Learning Insights History: keep or disable trend/streak history data.
  • Include Personal Info in Exports: control whether name/email appear in exported views.

How we use your data

  • Generate schedules, reminders, and focus recommendations.
  • Sync your planner across sessions and devices when applicable.
  • Maintain reliability, security, and fraud prevention.
  • Respond to support requests and account-related questions.
  • Improve product features and planning quality over time.

Sharing and third parties

We do not sell your personal information. We may share limited data with vetted providers that operate essential services (for example hosting, analytics, and email delivery), and those providers are contractually expected to protect data.

We may disclose information when required by law, to enforce platform safety, or to protect users and the integrity of our service.

Your rights and choices

  • Update profile information from your Profile page.
  • Adjust reminders and notifications from Settings.
  • Request export or deletion of your account data by contacting support.
  • Stop using the service at any time.

Retention and security

We keep account data while your account is active and as needed to provide the service. When you request deletion, we remove personal data within a reasonable period, except where retention is legally required.

We use administrative and technical safeguards designed to reduce unauthorized access, misuse, and data loss.

You can also clear planner data or delete learning insights history from Settings at any time.

Questions or requests

For privacy questions, access requests, correction requests, or account deletion, contact: 11planner.support@gmail.com

You can also review our terms at /terms and get help from /support.